Warranty

iHood Limited Warranty: New Items

Any new items of orders placed on iHood.com, include a 1-year limited warranty on heating elements and batteries. 

    Heated Clothes of orders placed on iHood.com, include a complimentary 1-year limited warranty on heating elements and a 1-year limited warranty on batteries.

      Purchases from amazon.com is covered with a 1-year limited warranty on heating elements and batteries. 
      This warranty is non-transferable and proof of purchase from iHood.com is required for warranty service. 

      How to Claim

      The decision to repair, replace or provide a store credit for the retail price of a product under warranty shall be taken by iHood. The customer may need to mail-in the product during the warranty period. This limited warranty only covers the product purchased as new and is extended to the original purchaser only. 

      To proceed with a claim, please email or call us. Our customer service team will get back to you as soon as possible. If you do not receive an email from us within 48 hours, please check your spam folder or simply reach out by phone at 1-201-565-0670 9:00 AM-5PM (PT).