Exchange Policy

How to Exchange

  • 15-day money-back guarantee for any reason.

  • In 30 days after the date of purchase, return undamage iHood product and receive a exchange for any reason.

  • For 12 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT.

To apply for exchange, you could contact us directly by e-mail at support@ihoodwarm.com. We will deal your case within two days and send shipping label to you within three days. A $10 flat shipping fee will be charged to ship the exchanged item and the shipping fee is not refundable. Please send the exchange item to YAN W-iHood 605 S milliken ave Suit F ONTARIO , CA 91761. We will send a new one to you within two days when we received it.

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                     Submit Request                                                             Print Shipping Label                                                        Wrap Your Item                                                                     Drop It Off