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Product Care

HOW LONG DOES THE BATTERY LAST?

Each product, depending on number of heat zones, can have different ranges. You can view our product introduction page

HOW DO I WASH MY IHOOD HEAT PRODUCE?

All iHood Heated Apparel is machine washable! Please read the provided instructions before washing.

Tips:

1.Disconnect and remove the battery from the zipper pocket.

2.Make sure you put the connector cable back and close the zipper pocket.

3.Place your jacket inside a mesh laundry bag.

4.Machine-wash it. (No dry cleaning/Cold and gentle cycle/Do not bleach)

5.Dry it. (Do not wring or twist/Line dry/Do not iron/Do not tumble dry)

WHAT IF I NEED MORE BATTERY LIFE?

Grab yourself an additional battery or charger from our accessories collection. Please visit our accessories page.

IS A BATTERY INCLUDED IN MY PURCHASE?

All iHood heated apparel comes with a battery and charger. (Unless the item is an Apparel Only item) We also have replacement batteries available here!

IS THIS BATTERY SAFE TO USE?

Just like your cellphone, laptop, and most other devices, all iHood batteries use lithium-ion technology to provide a safe power experience. Our battery has been certified by the FCC, UL & CE to guarantee safe performance for daily use. For further safety instructions and information, please refer to the iHood battery user manual.

WHAT IS IHOOD'S WARRANTY POLICY?

All new iHood heated jackets, vests, hoodies, and other outer wear purchased on ihoodwarm.com come with a 3-year limited warranty for the carbon-fiber heating elements and a 18 months limited warranty on all batteries. Heated gloves, socks, and other accessories are covered by a 12 months limited warranty. For more information, please refer to our warranty policy.